Information We Collect

We collect personal information through the website when you create an account, make a purchase, or submit a donation.

• Account registration: We may collect your name, address, email address, telephone number, username, account credentials, and other information needed to create and maintain your account. Account information may be used to populate checkout fields for future purchases.
• Purchases: We may collect your name, email address, billing address, shipping address, telephone number, order details, and other information needed to complete and support your transaction.
• Payment information: Payment details are transmitted as needed to process a transaction and prevent fraud. Payment processing may be completed by a service provider that receives the information necessary to authorize the payment.

If you do not register, make a purchase, or submit a donation, we do not ask you to provide personal information through the website.

Store Activity and Checkout Data

While you visit the website, we may collect or use the following information to operate store and checkout features:

• Products viewed: Used for functions such as showing products you recently viewed and improving store offerings.
• Location, IP address, browser, and device information: Used for analytics, security, fraud prevention, and functions such as estimating taxes and shipping.
• Shipping address: Used to estimate shipping before an order is placed and to deliver purchased items.
• Cart contents: Cookies or similar technologies may be used to remember the contents of your cart while you browse the website.

Donation Information

The website allows visitors to make donations. By submitting a donation, you acknowledge that information provided during the donation process may be stored in the website’s database. This may include your name, email address, donation amount, transaction details, and any display preference you select.

The website may offer an anonymized donor wall or leaderboard that showcases donations. During checkout, you may be given the option to specify how your donation should be listed.

Donation information may be used to:

• Thank you for your donation by email or another appropriate communication method.
• Issue a donation receipt.
• Maintain donation records and meet applicable reporting or legal obligations.
• Provide a donation thank-you certificate.

Donation information is not sold and will not be disclosed except with your consent, when required by law, when needed to provide services such as payment processing, or when reasonably necessary for purposes such as fraud prevention.

Website Analytics and Cookies

We use an analytics service to understand how visitors use the website. This service may collect information such as the pages visited, referring page, browser and device type, general geographic area, IP address, and the date and time of a visit.

The website may use cookies or similar technologies for analytics and for functions needed to operate account, cart, and checkout features. You can control or delete cookies through your browser settings, although disabling necessary cookies may affect certain website features.

No Public Comments

This website does not allow public comments. We therefore do not collect or publish information through a website commenting system.

How We Use Information

We may use collected information to:

• Create and manage customer accounts.
• Process purchases, calculate applicable taxes or shipping, and provide account or order-related communication.
• Process donations, provide receipts or certificates, and send donation-related acknowledgments.
• Respond to customer requests, complaints, and order-support needs.
• Send marketing messages only when you choose to receive them.
• Operate, maintain, secure, and improve the website.
• Understand website usage and performance.
• Prevent fraud, misuse, or unauthorized activity.
• Comply with applicable legal and recordkeeping obligations.

Who on Our Team Has Access

Authorized team members may access information needed to operate the website and support customers. Depending on their responsibilities, this may include:

• Order information, including what was purchased, when it was purchased, and where it should be sent.
• Donation information, including the donation amount, donor details, and selected display preference.
• Customer information, including name, email address, telephone number, and billing or shipping information.

Team members may use this information only as needed to manage accounts, fulfill orders, process donations, maintain records, prevent fraud, and provide customer support.

How Information Is Shared

We do not sell, rent, or trade personal information.

Information may be shared only with service providers that help us operate or host the website, analyze website activity, process payments, prevent fraud, fulfill purchases, deliver orders, or provide other services necessary to complete a purchase or donation. These providers receive only the information needed to perform their services.

We may also disclose information with your explicit consent, when required by law, in response to a valid legal request, or when reasonably necessary to protect the rights, safety, and security of Trade Jobs Matter, our customers, donors, or others.

Data Retention

We retain account, order, purchase, and donation information for as long as reasonably necessary for the purposes for which it was collected and while we have a business or legal need to keep it. This may include maintaining tax, accounting, transaction, donation, and fraud-prevention records; resolving disputes; enforcing agreements; and meeting legal obligations.

Retained records may include names, email addresses, telephone numbers, billing and shipping addresses, order details, donation details, and related transaction information. Information that is no longer needed is deleted or securely disposed of when practical.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of online transmission or electronic storage is completely secure, so absolute security cannot be guaranteed.

Your Choices

You may review or update available account information by signing in to your account. You may also control cookies through your browser settings. To ask about personal information associated with your account, purchases, or donations, contact us using the information below.

Children’s Privacy

This website is not intended to collect personal information from children under 13. If we learn that personal information from a child under 13 has been collected, we will take reasonable steps to delete it.